AirlinersDesk reserves the right to alter any part of the terms and conditions without prior notice. The amendments will take effect the moment the terms and conditions are updated. By continuing to use the site after the amendments are made, you are agreeing to the revised terms and conditions. We request users to revisit this page on and off to review the changes, if any.
As a registered user of AirlinersDesk, you have to right to enjoy savings and benefits on airfare, hotel booking, vacation packages and car rentals, besides other travel-related services. You also accept to receive monthly newsletters and exclusive promotions and special deals.
Guest: Any website visitor who searches and books products or services through AirlinersDesk without registering as a member.
Member: Any website visitor who registers with AirlinersDesk.com using member ID and password.
Member ID: This refers to the email address that the member uses along with the password to log into AirlinersDesk website.
AirlinersDesk or We: Refers to AirlinersDesk.com, INC, and its affiliates and subsidiaries.
Personal Information: This refers to any information in any form about a specific individual or whose identity can be discerned from the information. Examples include name, email address, mailing address, telephone number, billing and account information, and any other information that is provided while accessing products or services. It also covers details of individuals traveling with you.
Products or Services: Refers to travel by airline, hotel accommodation, ground transportation, car rental, tours, attractions, theatre tickets, travel insurance and/or any other travel related item available on the AirlinersDesk.com website.
To Book: This means to reserve.
Session Data: This refers to usage information, like the internet browser or OS that the user is using along with the domain name of the site from where the individual came to the AirlinersDesk website, time, date, duration, number of visits, average time spent on each webpage and the cookies collected during that period.
Site: Refers to the AirlinersDesk.com website and the sub-sites with their respective content. It also refers to the products and services that form a part of the main AirlinersDesk website and its sub-sites.
Subscriber: This refers to an individual who agrees to receive newsletters, offers, promotions and deals from AirlinersDesk.com.
When you submit personal information at AirlinersDesk and/or you use the AirlinersDesk website, you agree that the site can collect, use or disclose the personal information in accordance with this policy and as required or permitted by law.
If you do not agree to these terms and conditions, please do not provide any personal information at AirlinersDesk. If you refuse or withdraw consent, or you do not provide personal information, AirlinersDesk will be unable to provide the products and services offered by the website.
Minors are not eligible or authorized to use, book services and products offered by AirlinersDesk. The site does not collect information from minors knowingly and will not use any information should the site discover that the information has been provided by a minor.
What Personal Information Does AirlinersDesk.com Collect
AirlinersDesk collects just that information that is required to provide the customer products and services.
There are certain sections of the AirlinersDesk website that a visitor can visit without the need to reveal their identity or sign in.
When it comes to registered members, we collect personal information that is required for providing products and services. Registered members have to provide name and email address, and they can choose their own password to gain access to sections of the site that are reserved for registered members. AirlinersDesk may also request registered members to furnish their zip code.
Information like gender, activities, lifestyle preferences and preferred destination is optional and not mandatory.
When you book products and/or services as a member, payment details are mandatory and include billing details, driver information and similar details
When you book products and/or services for a third party using your member ID and password, AirlinersDesk will collect the third party’s name, address and other information required to provide the products and services and complete the booking.
Visitors can use the AirlinersDesk website as a guest user. When booking product or services as a guest user, it is mandatory to provide personal information to complete the booking. The guest user also needs to provide an email address where AirlinersDesk can send the confirmation of the booking. Also, the site will provide a temporary password to facilitate checking and reviewing of the booking.
When an individual becomes a subscriber at AirlinersDesk.com, the site collects the individual’s name and email address so that they can receive offers and promotions without becoming members or signing in as a guest.
When an individual participates in a promotion, contest, raffle or sweepstake, they need to provide personal information, like full name, mailing address and email address.
Periodically, AirlinersDesk may invite an individual to participate in a focus group or survey. The individual has the freedom to participate or not to participate. The information provided during a survey or focus group is made anonymous before it is aggregated with the response of other participants. If an individual posts information on the blog, chatroom or bulletin board, the information can be read, collected and/or used by other users on that site and can be used to send unsolicited messages. Any information submitted on these forums is at the user’s own discretion and AirlinersDesk.com cannot be held responsible for it.
Any site that the user visits that is advertised on the AirlinersDesk website may result in the site placing cookies on the user’s computer. The information collected via cookies cannot identify the person individually.
When a person calls or writes to AirlinersDesk customer service, the site collects contact information and any information relevant to the user’s booking as it may be needed to provide assistance.
When AirlinersDesk.com sends emails and e-newsletters, they contain Tell a Friend feature to facilitate easy forwarding. The Tell a Friend feature is function in the following areas:
You inform your friend that you have booked a said itinerary through AirlinersDesk. We will send your friend a one-time email. The name and contact details of the friend are not stored permanently and we do not use the contact information any further marketing purposes.Supplementation of Information
To provide certain services, AirlinersDesk.com may at time supplement the information provided on the site with further information from third party, like the following:
How the Information Collected is Used
Contests, Promotions, Raffles and Sweepstakes
When a visitor participates in a contest, promotion, raffle or sweepstake, AirlinersDesk uses the individual’s personal information to inform them if they have won.
AirlinersDesk may send additional information only if the user specifically asks to receive newsletter, personalized offers, emails and other advertising and promotion materials when filling up the participation form.
AirlinersDesk shares the information provided by the user with whom the website has collaborated for the promotion.
Session data is collected through cookies to help under how a user navigates through the AirlinersDesk website, how many visitors visit different webpages, the length and number of times they visit the website, the type of search they undertake on the website, the type of browser and computer OS they use, and the IP address that connects them to the AirlinersDesk website.
The information collected through session data is used to improve navigation and site content, provide personalize viewing experience and offer information of interest.
Any information recorded about more than one individual when the identity of the individual is unknown is known as aggregated information. AirlinersDesk uses this information to give details of the site to partners, investors, and advertisers, both existing and prospective. The information also is used to understand the market and respond appropriately to its needs and to make recommendations to other users of the AirlinersDesk website.
What AirlinersDesk Does NOT Do
AirlinersDesk does request users for their credit card information, member ID, password or social security number through email or telephone.
AirlinersDesk, however, may provide your personal information to third party travel service providers to complete your booking or reservation. This includes airline, hotel, car rental, travel insurance, and theater.
The website may also pass on your personal information to organizations that perform services on behalf of AirlinersDesk. In such cases, just personal information that is required for the work is provided. Some of these service providers may be located overseas (outside USA and European Economic Area) and will receive your personal information only if they use it provided the services that AirlinersDesk wants on the user’s behalf.
By submitting your personal information at AirlinersDesk, the user agrees that the same can be shared with third party service providers located outside the US and the European Economic Area.
We also use personal information to protect the AirlinersDesk website as per our terms and conditions of use and to protect the site and its subsidiaries from fraudulent activities and liability.
Personal information is used to complete a corporate transaction when there is a sale, merger, spin off or any other reorganization of the corporation. The information will be provided to the new controlling and managing entity during the course of business.
Users personal information is disclosed to insurers and regulatory agencies and when the said information is public.
Disclosure Without Consent
There may be instances where AirlinersDesk may be required to share a user’s personal information without consent. These instances will be justified under law and may include:
For national security and travel security, the US government or other governments may request passenger name records, which include passenger name, flight origin, flight destination, flight time, seat number, form of payment, travel agent, travel itinerary, address, telephone number, credit card details and meal preferences. In such circumstances, AirlinersDesk and its providers will make the information available to the government to and from the user is traveling.
Retention and Storage
Personal information is stored in AirlinersDesk databases as per the applicable law and the Record Management Policy of the company. This storage may happen even after the user ends relationship with AirlinersDesk, but only as long as it is deemed necessary to have adequate information about the user to handle any issue that may occur later on.
Certain information will also be retained to prevent fraudulent activity and to protect AirlinersDesk from liability while pursuing available recourses and limit any damage AirlinersDesk may sustain.
Users personal information will always be stored in a secured location and on servers under control of AirlinersDesk.com. These servers can be located in AirlinersDesk office or office of the site’s service providers.
How AirlinersDesk Protects Personal Information
AirlinersDesk makes use of physical, technical and administrative protect to keep personal information confidential and reduce the chances of loss, unauthorized access, misuse, disclosure or modification of the information.
When a user contacts AirlinersDesk through the site, they should be aware that any information transmitted might not be secure. Hence, AirlinersDesk.com is not responsible or liable for information that is lost when transmitting it online. However, when a user makes payment using their credit card, the details are encrypted to ensure optimal protection during the transaction.
Emails are sent to users in unencrypted form and as plain text as subscribers, guests and members will not be able to access encrypted emails. This is primarily done for people’s convenience, but with security concern as the information can be read if misrouted or intercepted.
Opting Out of Receiving Promotional Emails
Users are free to unsubscribe at any time from our newsletters, promotions and other similar services. This can be done through the My Account link on the homepage of the AirlinersDesk website.
As a participant in promotions, raffles, and sweepstakes, the individual may receive occasional emails about fare sales in their area, special offers, new services by AirlinersDesk and other newsworthy information and details. While AirlinersDesk hopes recipients find the information and updates interesting and helpful, they have the freedom to click the unsubscribe link in each email and then follow the instructions to stop receiving emails from AirlinersDesk.
AirlinersDesk has the right to limit membership and the members will be informed of the same via email before any action is taken.
What Other Information Should the User Know About Their Privacy
Users have the responsibility to keep their passwords and AirlinersDesk membership details secure. This information can be misused and AirlinersDesk will not be responsible for it.
AirlinersDesk.com may disclose member information if required by law, court order or government or law enforcement request, and in good faith to protect the rights or property of AirlinersDesk or its associates, employees, directors, officers and affiliates.